If you want to build a great consulting practice, you start by building great relationships. Great relationships are always built on trust.
Nothing new here. Trust is easy. All you have to do is:
- Keep your word.
- Be open and honest.
- Exceed expectations.
Every consulting company wants the best for their customers. At least that is what the marketing brochure says. In reality, a few will quite happily sell you services you do not need. This kind of short-term profit maximization is only possible because of an abuse of trust. These practices give the industry a bad name.
Consulting does not have to work that way.
We are in it for the long term. We believe that if our customers do well, we do well. Simple.
When you do four weeks of work and give your customers a £200,000 yearly cost savings - that's cool. When you look at system requirements and see an opportunity for reuse which leads to faster project delivery - that's cool. When you deliver early against a tight deadline - that's cool.
There is a lot of money in this business. That means there are some people who are in it just for the money. We look for people who just love it. We hire people who want to help clients create great software. Because software is powerful. Using that power to improve your business - that's cool.